Kingston Central Ambulance Communications Centre (CACC) provides emergency medical communications services twenty four hours a day, seven days a week for an area of approximately 20,200 square kilometers and a population of 516,727 (Stats Canada 2011). This area includes the Counties of Frontenac, Lanark, Leeds & Grenville, Lennox & Addington, Hastings and Prince Edward.

The CACC is staffed by a group of dedicated Ambulance Communications Officers (ACOs) trained in call reception and dispatching of ambulances.